LEGAL / DATA USE

Privacy Policy

Last updated: 20 September 2026

PSS Logistics uses personal and shipment information to provide booking, pickup, tracking, support, billing, reporting, and related logistics services.

Information we handle

Depending on the service, this may include account identity and contact details, consignor and consignee details, shipment references, addresses, documents, login and security records, support conversations, device and diagnostic information, and courier-provider events.

How we use it

We use information to operate and secure the service, coordinate shipments and providers, respond to support requests, maintain audit and billing records, prevent misuse, and meet legal or contractual obligations. We do not expose private client shipment fields through public tracking.

Service providers

We may share the minimum necessary information with authorised courier, hosting, storage, authentication, communication, analytics, and support providers under appropriate contractual controls. Provider credentials are kept server-side.

Retention and security

We retain information only for operational, contractual, legal, dispute, and security needs. Access is restricted by role and client scope, and we use authentication, audit records, private storage, backups, and monitoring appropriate to the service.

Your requests

For access, correction, deletion, privacy questions, or complaints, contact hello@psslogistics.in. We may need to verify the requester and may retain information where required for legal, security, accounting, or dispute purposes.

Updates

We may update this policy when the service, providers, or applicable requirements change. The current version will remain available on this page.

This policy should be reviewed and approved by the PSS business and legal advisers for the final entity, contracts, jurisdictions, and data flows before launch.